Calibration and Metrology Sales and Services
MetroCal Inc. - Your Single Source for Quality. Providing A2LA Accredited 3rd party Dimensional Inspection and Calibration Services: Physical, Dimensional, Mechanical, Electronic and Thermodynamic Calibrations. Sales of Name Brand Precision Measurements instruments like: Mitutoyo, Fowler, Starrett, Heidenhain, Renishaw, Jenoptik, Rice Lake, CDI Torque Products and many more.
Keywords: Dimensional Inspection, Calibration, Customized Gage Design, Fixture Design, Contact Method, Non Contact Method, Physical Calibration Services, Dimensional Calibration Services, Gage Build, Fixture Build, Electronic Calibration, Certification, MetroCal Inc., Accredited Calibration, 3rd party certification
Interview Q&A
How long have you been in business?
24 years. Open the door in March of 1994
What is your primary product or service?
Calibration and Metrology Services. The main products we sell are precision measurement instruments.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I was exposed to it at a company I worked for in 1990 and thought Metrology was about the coolest profession I've ever seen. My background is Aviation Maintenance and Non-Destructive Testing.
How do you differentiate yourself from other businesses in your category and area?
Wider range of services. Gauge pick up and delivery services. Higher accuracies and faster lead times.
How many locations do you have and do you have plans to expand?
One location. MetroCal continually expands it's local services and hopes to add two more divisions in the next 24 months. If the right opportunity comes up to expand into other area's we will do that as well.
Provide detailed directions to your location
4700 Barden Ct SE, Kentwood, MI. 49512. Barden is the light between 44th Street and 52nd Street on the East Beltline (M37). Head West on Barden and take the first right on Barden Court. MetroCal is on the right at the end of the cul-de-sac
What type of payments do you accept?
Cash, Check or credit card.
Which areas do you service?
75% of our revenue comes from West Michigan but our service area expands throughout the entire USA and we have a few customers in Mexico and Canada.
Who owns your company or runs daily operations?
Kent Anderson, President (Owner & Operator)
What are your hours of operation?
Office hours are 8am to 5pm. MetroCal technicians are working around the clock based on work load.
What is the best compliment anyone can give you?
When they praise one of my personnel about how great of a job they did.
What is your favorite quote or Bible verse?
100% customer satisfaction - if we don't take care of our customers, somebody else will.