We are a Mom and Pop Screen Printing and Embroidery Company
We have been screen printing for 20+ years and doing machine embroidery for about 1.5 years. All of our work is done onsite with American Made equipment. We offer the small business comfort with competitive pricing. We work with a wide variety of suppliers and can obtain most items that you could want. We offer a full line of athletic uniforms, including dance.
Keywords: Screen Printing, Embroidery, Local, Uniforms
Interview Q&A
How long have you been in business?
2011
What is your primary product or service?
Screen Printing and Machine Embroidery
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Gil has been screen printing for 20+ years, his interest grew when he hand painted a shirt while working for GM. When he found he had more requests that he could produce by hand, he began investigating and found screen printing.
Lisa was convinced to add the machine embroidery when the two decided to open a store in the Grand Rapids area. Now, she loves the machine and all of its capabilities.
How do you differentiate yourself from other businesses in your category and area?
Since we are a small business that is ran only by us, we have to accept the responsibility of all of our outcomes. Unlike larger companies, there is no one to take "blame" or credit. Accountability and the desire to have things correct drive us to do a good job.
How many locations do you have and do you have plans to expand?
We have one location.
Provide detailed directions to your location
We are very easy to find. We are right next door to the Wealthy Theatre.
What type of payments do you accept?
We accept all major credit cards and cashier checks. Sorry, no personal checks are accepted.
Since all of the items that we offer are special and unique to the customer, our policy is that all orders are paid in full at the time the order is placed.
Which areas do you service?
All...We are fully capable of shipping any size order. We do prefer to stay within the confines of the USA.
Who owns your company or runs daily operations?
Gil and Lisa. We are responsible to our customers and to each other.
What are your hours of operation?
Tuesday thru Saturday 10 am until 6PM. We take appointments for the other times that are outside of those parameters.
What is the best compliment anyone can give you?
"Perfect, that is exactly what I wanted."